Shipping & Refund policy

Shipping & Delivery Policy

We are only offering shipping within India. We only deliver via India post for fast and secure mail. Overweight parcels (Package with Accessories) will be sent via Registered Parcel. We offer a flat shipping rate of 100/- for all parcels, regardless of their weight. However, if you are a regular customer or if we have any ongoing promotions, we may provide a discounted shipping rate. For any inquiries regarding postage please email us.

If your items stolen or damaged during shipping we offer return only if the video of opening the parcel is provided as proof otherwise we are unable to refund or credit your purchase.

Shipments are sent within 2-3 business days of payment being processed. All Order will be delivered within 7-10 days.

To opt for express shipping through Speed Post, BlueDart or other private courier partners, you may make a request and there will be extra fees for this service.

Return & Refund Policy

Our Return and Refund Policy was last updated 13 January 2022

Thank you for shopping at thebanknotesocietyshop.com.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to The Banknote Society

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to thebanknotesocietyshop.com, accessible from https://thebanknotesocietyshop.com

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Order Cancellation Rights

You can return goods within 2 days of receiving the order without giving any reason for doing so.

The deadline for canceling an Order is 14 days from the date on which you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

By sending us an email:

Refund will be Credited in 5 working days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

The goods were purchased in the last 14 days
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods is made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to Us. You should send the goods to the following address:

B/34 sharda appartment opp yamunaji havli b/h vashithnagar(bhaduvatnagar) post office, Isanpur Rd, Jaymala, Maninagar, Ahmedabad, Gujarat 380008, India

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: +91-7507675731